Most in-stock items ship within 24 hours of ordering; however, some orders may take up to 48 hours to process.
Please note that items ordered together may not be shipped out on the same day, and occasionally items may be temporarily out-of-stock or backordered. You will be alerted in either instance and will be provided an approximate date of shipment. Rest assured, any shipping delays will be communicated to you at the time of your order. Should any other unforeseen delay occur, you will be notified within 10 days of placing your order.
|Submit order by||Standard||Express (add $15)||Overnight (add $20)|
|Ship Date - Receipt Date||Ship Date - Receipt Date||Ship Date - Receipt Date|
|Sunday, 10 a.m. EST||Tuesday - 5 - 7 business days||Monday - Wednesday||Monday - Tuesday|
|Monday, 10 a.m. EST||Tuesday - 5 - 7 business days||Monday - Wednesday||Monday - Tuesday|
|Tuesday, 10 a.m. EST||Wednesday - 5 - 7 business days||Tuesday - Thursday||Tuesday - Wednesday|
|Wednesday, 10 a.m. EST||Thursday - 5 - 7 business days||Wednesday - Friday||Wednesday - Thursday|
|Thursday, 10 a.m. EST||Friday - 5 - 7 business days||Thursday - Monday||Thursday - Friday|
|Friday, 10 a.m. EST||Monday - 5 - 7 business days||Friday - Tuesday||Friday - Monday|
|Saturday, 10 a.m. EST||Tuesday - 5 - 7 business days||Monday - Wednesday||Monday - Tuesday|
Shipping & Handling Charges
Please use the chart below to estimate the standard shipping & handling charge for your order. For Express and Overnight delivery, please add $15 and $20 respectively. These charges apply only to US deliveries. For orders shipping to all other countries, please visit our International section for applicable delivery charges.
|Order Value||S/H Fee|
|Up to $49.99||$8.95|
|$50.00 - $74.99||$9.95|
|$75.00 - $124.99||$12.95|
|$125.00 - $149.99||$13.95|
|$150.00 - $299.99||$14.95|
|$300.00 or more||$15.95|
P.O. Boxes & Stores
Orders shipped to P.O. Boxes are sent via USPS Priority Mail only. Overnight and Express delivery options are unavailable at this time.
Please note that items ordered through Desirantonline.com cannot be shipped to Desirant stores.
We ship to all U.S. territories, APO/FPO addresses and many international countries. Please visit the International section for more information.
As delivery method, timing and fees vary item to item, please refer to our individual product pages for delivery specifics.
Most furniture and chandeliers will arrive within 3-4 weeks and will be shipped via delivery service. Standard delivery hours are between 8 a.m. and 5 p.m., Monday through Friday, excluding holidays. The delivery company will call to schedule your appointment. Rest assured, all oversized items will be handled with care, as our delivery fees include the following: door-to-door service, courtesy of two handlers, and indoor/upstairs placement (two-flight maximum). When appropriate, this service will include unpacking, debris removal, and tool-free assembly (15 minute maximum).
Please note that shipment to international locations, U.S. territories, AK, HI, islands within the continental U.S., P.O. boxes, APO/FPO addresses and express ship methods are unavailable for oversized items.
Contact us at ???????@Desirantonline.com and a representative will be happy to answer any questions you may have related to oversized items.
All Desirant merchandise is unconditionally guaranteed. If you are not satisfied with your purchase for any reason, please let us know so we can take care of you.